Shipping Policy

Shipping Policy

Welcome to [Your Company Name]! This Shipping Policy outlines the terms and conditions related to the shipping of products ordered through our website https://virtuegreen.com/. By placing an order with us, you agree to the terms outlined in this Shipping Policy.

1. Order Processing

Orders are typically processed within 1-3 business days after payment is received. During high-demand periods, processing times may be slightly extended. We will notify you promptly if there are any significant delays with your order.

2. Shipping Methods

We offer various shipping methods, including standard and expedited options. The available options and estimated delivery times will be presented during the checkout process. Please note that delivery times are approximate and may be subject to unforeseen delays, such as customs processing or weather conditions.

3. Shipping Costs

Shipping costs are calculated based on the weight of your order and the selected shipping method. The total shipping cost will be displayed during the checkout process before you confirm your purchase.

4. International Shipping

We offer international shipping to select countries. International shipping rates and delivery times vary based on the destination. Customs duties and taxes may be applicable and are the responsibility of the recipient.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment.

Return Policy

At [Your Company Name], we want you to be completely satisfied with your purchase. If you are not satisfied with your order, we offer a hassle-free return policy. Please review the following terms and conditions:

1. Eligibility for Returns

You may return unused and unopened items within 30 days of the delivery date. To be eligible for a return, the product must be in its original packaging and in the same condition as when you received it.

2. Return Process

To initiate a return, please contact our customer service team at [yourcontact@email.com]. Provide your order number and a brief explanation of the reason for the return. Our team will guide you through the return process.

3. Refund or Exchange

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original method of payment. In the case of an exchange, we will ship the replacement item as soon as the return is processed.

Thank you for choosing [Your Company Name]. If you have any questions or concerns about our Shipping and Return Policy, please contact us at [yourcontact@email.com].